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Support

Contact

Need help with your account, billing, privacy, or security? Reach out and we'll route your message to the right place.

Last updated March 17, 2026

Send a message

The form goes straight into our support queue so we can track and triage it cleanly.

Or email us directly at support@usejuna.com

1. Support

For product questions, billing help, bug reports, or privacy requests, email our support inbox and include as much detail as you can.

If your message is about a specific application run or invoice, include the relevant date, plan, or account email so we can find it faster.

2. What to include

Helpful messages usually include your account email, a short description of the issue, screenshots if available, and the outcome you were expecting.

  • Account email
  • Relevant invoice or run date
  • Screenshots or error text
  • What you tried already

3. Response expectations

We try to respond as quickly as possible during business hours. Very large product, billing, or privacy requests may take longer to resolve.

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